Why verification
Coldbet’s security team requests identity verification to comply with anti-money-laundering rules and to protect your account from takeover. Failing to provide documents when asked can lead to forfeited bonuses or winnings.
Documents requested
- A valid ID, passport or driving licence
- A recent proof of address (such as a utility bill) when asked
- A video call may be requested as part of verification
How long it takes
| Stage | Usual time |
|---|---|
| Document review | up to 72 hours from receipt |
| Video call outcome | up to 5 working days after |
Tips to pass first time
Photograph the document in good light with all edges visible, and make sure the name and date of birth match your account. Complete verification early so your first withdrawal is not delayed.